Examples of services provided for these clients include:

  • Updating & maintaining websites
  • Tracking & recording website statistics
  • Event management
  • Creating Powerpoint presentations, proposals & tenders
  • Creating templates & stationery
  • Creating systems & processes to assist with organisation & efficiency 
  • Assistance with sales & marketing programs 
  • IT support & training 
  • Updating & maintaining databases
  • Recording expenses
  • General correspondence   

Following are just some of the positive feedback comments received from clients:


To say I was disappointed to be losing Michelle when she stopped working for me full time to start her own family and business would be an understatement. I found her irreplaceable. However, with her knowledge of my business and industry, her skills and ongoing virtual support, I have been able to cope. Whether it be an admin task, technical issue or large scale event that Michelle has been given responsibility for, I can be confident in the knowledge that it will be completed and/or managed efficiently and professionally, with little or no guidance, enabling me to get on with running my business.

Brigid Kennedy - Simmer Catering & Events / Simmer on the Bay


Michelle, what was I thinking trying to run a business without you? Thank you for being so efficient and most importantly taking initiative. You have taught me something – the skill of delegating and letting go of ownership. Now I can concentrate on marketing and not worry about the administrative side of things. You are a treasure and I recommend you to anyone, as long as they don’t steel you off me!

Debbie Carr, Coyote International Management


As a small business it is fantastic to have a first class support person on tap when needed. A phone call or email is all it takes to have a document formatted, a mailing sent out, 6 PDF pages made into one document. Best of all it's done accurately before you even think about following up.

Barbara DeGraff, e-dentity pty limited


Being a self employed consultant, I don’t have the resources or the capacity to employ a full time assistant, but still require the services of a skilled professional from time to time. I have utilised Michelle’s services on numerous occasions, mainly to produce presentations for workshops and conferences I facilitate, as well as other administration projects such as database development. I have found Michelle to be professional, efficient and consistent at all times and am always happy with the high quality results she produces. And all without having to leave my office!

Pauline Donald, Caledonian Retail Consultants      


As a self employed financial planner I operate the majority of my business on the road. On numerous occasions Michelle has provided me with both over the phone and onsite technical assistance quickly and efficiently, enabling me to focus on my clients rather than waste time being on hold to different call centres.  

Adam Griffiths, 121 Financial Solutions


I regularly use VSS for my IT Support and find the service very helpful for all my computer needs. My business is based in Queensland so I simply e-mail my requirements and queries.  Replies are always prompt and instructions are easy to follow.  As well, Michelle doesn't mind if I ring her and ask stupid questions!  I've never been put on hold or had music played to me. This is an economical way to go because there is no call-out fee, just a monthly account adjusted to the ever changing needs of my business.

Carole Bond, Cazeramics